Privacy Policy
Last Updated: June 1, 2023
At PlayLearn India, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you visit our website, make purchases, or interact with us in any way.
Please read this privacy policy carefully to understand our practices regarding your personal data. By using our website or services, you acknowledge that you have read and understand this policy.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automatic Collection
We automatically collect information using various technologies, including:
- Cookies: Small data files stored on your device that help us improve our website and deliver a better, more personalized service
- Web beacons: Electronic images that help us deliver cookies, count visits, and understand usage patterns
- Analytics tools: We use services like Google Analytics to collect and analyze information about how users interact with our website
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners (such as payment processors and shipping companies)
- Social media platforms (if you interact with us through your social media accounts)
- Service providers (such as customer support services or marketing agencies)
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders (including payment processing, shipping, and providing customer support)
- Create and manage your account
- Communicate with you (including responding to inquiries, sending order updates, and providing information about products or services)
- Personalize your experience (including recommending products that might interest you)
- Improve our website, products, and services
- Administer promotions, surveys, and contests
- Conduct research and analysis
- Protect our rights and prevent fraud
- Comply with legal obligations
4. How We Share Your Information
We may share your personal information with:
- Service providers: Companies that perform services on our behalf, such as payment processing, order fulfillment, customer service, and marketing
- Business partners: Trusted third parties with whom we collaborate to offer products or services
- Legal authorities: Government agencies or law enforcement in response to legal requests or to protect our rights
- Corporate transactions: Third parties in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes without your consent.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You can request to see what personal information we hold about you
- Correction: You can request that we update or correct inaccurate information
- Deletion: You can request that we delete your personal information
- Objection: You can object to our processing of your information for certain purposes
- Restriction: You can request that we limit how we use your information
- Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format
To exercise these rights, please contact us at privacy@playlearnIndia.com.
5.1 Email Marketing
If you no longer wish to receive marketing emails from us, you can click the "unsubscribe" link at the bottom of any marketing email or contact us directly.
5.2 Cookies
Most web browsers allow you to control cookies through browser settings. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. These measures include:
- Encryption of sensitive information
- Regular security assessments
- Access controls for employees and contractors
- Physical security measures for our facilities
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
8. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your information to other countries, we will protect it as described in this privacy policy and in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
PlayLearn India
38, PadamaGarh
Guwahati - 239084
Assam, India
Email: privacy@playlearnIndia.com
Phone: +6791767159